decorative photograph of loch in the Trossachs, Scotland

Terms and conditions

Terms and Conditions are available to download in PDF (30Kb).

    General

  1. All terms quoted are the basic price per week, or short break, for the lodge equipped as described. The lodge is to be used solely for its purpose as holiday accommodation.
  2. These terms will apply unless otherwise agreed in writing.
  3. All prices are inclusive of bed linen.
  4. There is an additional charge for electricity which is charged at the current hydroelectric tariff. The meter will be read on arrival and departure.
  5. Guests are liable for payment for any damage or breakages.
  6. We are not liable for any loss or damage to the guest or guests’ property howsoever caused.
  7. The lodge must be locked securely when unoccupied.

    8. Arrival and Departure Arrangements

  8. Lodges are available for your occupancy from 4pm onwards.
  9. You must vacate the lodge by 10.00a.m. on the day of departure. Late departures will be charged an additional day.
  10. The lodge must be left in a clean and tidy condition. Guests will be liable for additional charges if extra cleaning is required.

    11. Deposits

  11. A deposit of £50/£100, is required at the time of booking. Should you decide to cancel within seven days of us receiving the booking, this deposit is refundable, otherwise it is non-refundable. We advise that you insure against the loss of your deposit.

    12. Bookings

  12. Our receipt of your booking form, or telephone agreement, together with the deposit constitutes agreement of all the terms and conditions.
  13. Occupation should not exceed number of people provided on the booking form. The lodge accommodates a maximum of six people.

    14. Payment

  14. The balance of payment is due six weeks before arrival. All bookings made within six weeks of arrival must be paid in full at the time of the reservation.
  15. A separate payment of £60 will be added to the cost of booking the lodge. This will be returned in full at the end of the holiday as long as the lodge is in clean and tidy condition, no damage or breakages have been incurred, electricity payment has been left and keys are returned.

    16. Cancellations

  16. Payment will not be refunded if a holiday is cancelled unless we are able to re-let the lodge. We strongly recommend that you take out insurance to cover the unavoidable cancellation of your holiday.

    17. Availability

  17. The booking is made on the understanding that the lodge will be available for your let. However should this not be possible for reasons beyond our control, e.g. Fire, damage, etc we would return your payment in full and you would have no claim against us. We are also unable to accept responsibility for any unforeseen problems arising during the holiday which are beyond our control but will take all reasonable steps to ensure such problems are rectified as quickly as possible.

    18. Admission and Eviction

  18. In the unlikely event of unreasonable behaviour or disturbance, we reserve the right to cancel your holiday and ask that you leave the lodge. We will refund pro-rata for the remaining days of your holiday, less the cost of any damage or other losses
  19. We reserve the right in special circumstances to enter the property during your occupation.

    20. Vehicle Parking

  20. There is private parking adjacent to the lodge. All vehicles and their contents are parked at the owners’ risk.

    21. Dogs and pets

  21. Well-behaved dogs are welcome at £15 per week by prior arrangement.
  22. Pets must not be allowed on furniture or beds. Within the site dogs must be kept on a lead, under control and must not be allowed to foul.

    23. Smoking

  23. Smoking is not allowed inside the lodge as it would invalidate our insurance.